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The New Grad Car Conundrum

Graduation is an exciting and significant milestone, but starting a new chapter in life can mean some big financial decisions ahead. Whether it is you or a family member that is sporting the cap and gown, purchasing a car is a tempting next step for a new grad. However, with newly acquired freedom comes newly acquired responsibilities. What car insurance should be purchased now that the parentals might be stepping back? Should a car be bought new or used? Leased or paid for in full?

New Grad, New Car Insurance

Before you decide if purchasing a car is a good idea, assess your projected monthly income. 50% of millennials say they are living paycheck-to-paycheck and unable to save for the future, which is a slightly scary stat. Even more concerning is the 40% that say they feel overwhelmed by their debt. Most financial advisors would suggest getting your finances in check before adding another expense to the list. If the city you plan to live in has public transportation, try that out before you decide to buy a car. Your new job might even provide commuter benefits! You could also check out local carpooling programs, or car sharing services such as Getaround. And if your commute isn’t far, try investing in a less-expensive vehicle like a bike or scooter.

If you decide that purchasing a car is the right choice, buying used is probably your most economical option. Our friends at The Zebra even compiled a list of the top 10 used cars that give you a “bang for your buck”. Once you’ve found the perfect car, it’s usually better to pay in full since you won’t pay interest, but sometimes you can luck out with a favorable interest rate.

Time to tackle the next big decision: choosing your new car insurance. We are slightly biased in this area, but if you are going to be driving less than 10,000 miles a year (around 200 each week), you could find significant savings with pay-per-mile insurance. If you plan to use your car primarily for road trips, family visits or grocery runs on the weekends, per-mile insurance is for you. Our low-mileage customers are saving an average of $500 per year!

Introducing the Metromile Tag

Editor’s note: The Tag is no longer available, and the Metromile smart driving app is now only available for pay-per-mile insurance customers. 

In our efforts to make car ownership as easy and affordable as possible, we are excited to introduce the Metromile Tag! While the beta is currently available in eligible states and vehicles*, it will soon become available for all cars. The Tag wirelessly connects to smartphones via iBeacon technology and can be stored conveniently in the glove box, cup holder, or center console of the car.

*Tag is currently available in CA, OR, WA, IL and in cars built in 1996 and later

Metromile Tag

When the Tag detects the user’s phone it will start delivering useful driving information using the exact same app as our per-mile insurance customers. Features include our street sweeping alerts (currently in San Francisco, San Diego, and Chicago), a car locator, driving stats, and more.* For those not ready for per-mile insurance, the Tag is the perfect way to take a free test drive to see how much they could save. Now everyone can have an easier time managing the daily hassles of owning a car.
*Note that our car health feature will not be available for Tag users since it requires the OBD-II port.

Our per-mile insurance customers will still receive the device that plugs into the OBD-II port, which we are now calling the Metromile Pulse (formerly the Metronome). Per-mile insurance customers have additional features such as the status of their car’s health, the ability to contact one of our on-staff mechanics, and even finding a stolen car. For current customers, there is no need to request a new device, but those interested in using a Tag in an another car will need to set up an additional account.

To make this new launch as seamless as possible, our current app users that are not per-mile insurance customers will be grandfathered into our program and can keep their Pulse (OBD-II device formerly known as the Metronome). If anything should happen, we’ll replace it with a new Metromile Pulse if needed. We still encourage everyone to share our app with their friends, just note that moving forward they will receive the Tag instead of the Pulse.

If you have additional questions about the Tag or the Pulse you can check out our FAQs. This is only the beginning – we have so many great new app features that we can’t wait to share in the coming months. Have suggestions for something that could make the app experience even more helpful? Send us a tweet @Metromile or email us at [email protected].

Maintenance Monday: Roadside Safety Tips

 

Maintenance Monday

 

Summer is quickly approaching and chances are a road trip (or five) is in your near future. However, with increased travel comes increased chances for car trouble. Whether it’s a flat tire, breakdown, or an accident, there’s a good chance you’ll experience some sort of roadside emergency in your lifetime. And if this happens on a busy street or freeway where you’ll have to contend with heavy traffic, a bad situation can quickly become worse.

If you have an emergency while driving, your personal safety should be your first priority. According to the National Highway Traffic Safety Administration, there are roughly 4,000 pedestrian fatalities every year, accounting for 12% of all traffic fatalities and 59,000 pedestrian injuries from roadway crashes. Practicing smart roadside safety can help prevent you from becoming an unfortunate statistic. Here are my safety tips to help prevent one accident from becoming two.

Move to Safety
Regardless of the situation, the first thing you must do is get your vehicle to a safe spot away from traffic. If you’ve been in an accident, motion for the other driver to do the same before assessing the damage. Even if you have a tire blowout or a flat, move out of the way before attempting a repair, even if it means damaging your car even further. The cost of a new tire could be minimal compared to any additional harm or damage that could occur.

Make the Call
Once you’ve moved to a safe location, stay in your car and call for help. If something is wrong with your car, call a tow truck or your insurance provider’s roadside assistance. If you’ve been involved in an accident, call the police and file a report, no matter how big or severe the accident is. The police will help sort everything out and determine who is responsible for what damages. If someone is injured, you should also call for emergency services immediately. And if you break down in a dangerous area, make sure to keep your doors locked until help arrives.

Stay Visible
Carry flags, flares, or reflective triangles in your vehicle so you can mark your location in the event of an emergency. You should also turn on your hazard lights so that other drivers have advanced warning of a problem ahead. Even if it’s a bright sunny day, it’s still important to alert other cars that something is wrong.

These are just a few simple things that can reduce the possibilities of turning a bad situation worse. If you do get involved in an accident as a Metromile customer, our customer service advocates are available to help you throughout the claims process.

Ask a Customer Experience Expert: Car Ownership 101

 

The following is a post from Isabel Siragusa, a Customer Experience Expert at Metromile.

Dealing with car trouble is never easy. It’s costly, inconvenient, and hard to know who to trust with fixing your car. As a Customer Experience Expert at Metromile and a car owner in a busy city like San Francisco, I feel your pain. I may talk car insurance every day, but when I first started, I realized I knew very little about how my own car works. Since Metromile is all about making car ownership as simple and affordable as possible, I’ve compiled a list of things that I think every car owner should know.

car maintenance

 

Do your homework. Every car works a little differently. Whether you are trying to figure out how much air to put in your tires or where to check your oil, it’s worth doing a little research before calling for help. Many answers can be found with a quick internet search or in your owner’s manual. You might even save some money because mechanics sometimes charge extra if you don’t know what you are talking about. And if you have the Metromile driving app, you can diagnose car troubles right from your smartphone.

Geography matters. According to my mechanic, if you’re living in San Francisco, the hills are going to cut the lifespan of your brakes in half. And if you are in Chicago, cold weather could put a lot of pressure on your car which means your tires and battery won’t last as long. If you can, park the front of your car near to a building to keep it warm.

Know the basics. There are a few car maintenance tips that all owners should know:

Dealing with flat tires. Don’t freak out if your tire looks like it might be losing air, but definitely deal with it or you’ll end up spending more on gas. If you can drive, go to the nearest gas station. Note that tire pressure readers at gas stations are generally inaccurate, so bring your own gauge (Metromile will even send you one for free). And if you’ve driven more than a few miles, the reading might be high because driving increases air pressure. After filling up the tire, check it again in a few hours. If it’s decreasing slowly, find a local tire store. If it’s in the 20s or lower, call a tow truck.

Even if you don’t have a flat, it’s good to still your tires properly inflated. Most cars have an optimal PSI between 30 and 40. If you look on the side of your tire, you’ll find the maximum PSI. Don’t go over that number and ideally stay somewhere slightly below. Make sure all four tires have the same amount of air in them. If you need to let air out, push the pin on the air valve in towards the tire.

Changing your oil on a regular basis. I’ll be perfectly honest. I’ve never done this myself, but you can easily have this done by a mechanic. Changing your oil keeps your car running smoothly and extends the life of the vehicle. Try to get it changed every 5,000 miles, and if you live in a cold climate then you should do it more often. If you want to check your oil level before it gets changed, locate the oil in the front of the engine and pull out the dipstick, wiping it clean. Dip and pull it out again, and you should see two lines. If you don’t, you can buy more oil at the gas station. When you are checking your oil level you can also see if it’s time for the oil to be changed altogether. If you see dirt when you rub the oil between your fingers then its probably time.

Fixing your brakes. Squeaky brakes are never a good sign because they mean the brake lining is starting to wear thin. But how long can you go until you need to get them repaired? The longer you wait, the more expensive it’ll be. If you notice squeaky brakes or your brake light comes on, you don’t need to stop your car on the side of the ride, but you should get them serviced soon. According to my mechanic, you still have 20% of the pad left which could be up to 2000 miles. However, if your brakes start to grind or grumble it means you’ve worn through the pad and it’s definitely time to see a mechanic!

Hope this helps! If you want more tips, send us a tweet @Metromile .

Get Your Car Road Trip Ready

Memorial Day Weekend is upon us which means that summer is unofficially here! Whether you are heading to the beach, the wilderness, or a BBQ at your friend’s new condo, a healthy car is probably a prerequisite for your weekend plans. Here’s a handy list to prepare for smooth driving ahead.

 

Road Trip

 

Flat-out protection
It is possible to pre-emptively stop flats before they turn into a major detour. Check your tires to see if anything looks off, such as weird bulges or uneven tire wear. To be extra safe pick up a tire gauge, which could cost less than a rest stop meal and tells you exactly what your tire pressure is. Your tires should be inflated according to the vehicle manufacturer recommendations, which can be found in your owner’s manual or on the inside of your car’s door. And as Mechanic Matt suggests, make sure your spare tire is also inflated because it can leak slowly over time.

Fill’er up
We all face the same road trip conundrum: how do you know when to fill up your gas? What if gas is cheaper in the next town you pass? Don’t wait until your tank is empty because you might be stuck going to the most expensive gas station. Check a site like GasBuddy ahead of time to find the areas that have the best prices along your route. While you’re at it, check your washer fluid levels too so you can refill if needed and aren’t stuck with a bug-laden windshield.

Be (extra) prepared
Even if you take the time to make sure your car is in tip-top condition before a long drive, you could still hit unexpected roadblocks. Keep some basic tools in your car, such as a jack wrench, lug wrench, jumper cables, and a flashlight. A first aid kit is good to have on hand also. And don’t forget those extra snacks in case you get stuck in traffic; no one likes a hangry driver. Check out our road trip checklist to make sure you aren’t forgetting anything.

Know your way
Whether you use an app on your smartphone or the old-fashioned paper map, familiarize yourself with the route before you step on the gas. Checking directions while driving is considered distracted driving; taking your eyes off the road for even a few moments could cause an accident. Waze is a great app to use because it updates your route in real-time based on traffic patterns and user-submitted tips, and you can set directions to be read out loud so you never have to look at your phone.

It is important to note that these tips are in addition to the comprehensive check-up that your mechanic should be doing throughout the year. Your brakes, cooling system, transmission service, oil levels and exhaust system can all deteriorate over time, and if you aren’t confident about the inner workings of your car it might be best to leave this stuff to an expert. Just make sure you are staying on top of the maintenance schedule suggested by your manufacturer. If you have the Metromile app, you can check your car’s health.

Planning to road trip more this summer? We will be compiling these and other tips into a road trip guide which will be fueled by the Metromile community. If you’d like to contribute to the guide, tag your photos, tips and more with #HowIRoadtrip. Happy travels!

How to Park: West Coast Edition

 

Parking in the city is not an easy feat. Whether you are rushing to a dinner reservation or visiting a friend for the weekend, finding a parking spot is nothing short of a headache. While we can’t help you snag a secret spot or dispute your parking ticket, we can give you tips on what to expect when you’re in these west coast cities.

 

city parking

 

San Francisco
There is a lot crammed into this 7×7 mile city, which means parking can be quite challenging. If you do find a coveted spot, the good news is that most meters take credit cards so you don’t have to search in the depths of your bag for stray quarters. Certain neighborhoods are even experimenting with on-demand pricing, which means rates may vary by block, time of day and day of the week, and can be adjusted +/- 50 cents per hour. The other good news is that Metromile’s street sweeping alerts are available in SF, which alerts you if your car is parked in a street sweeping area so you can move it in time. When you park, don’t forget to curb your wheels on any street that has a 3% grade or higher (which is pretty much the entire city). This is something visitors often don’t realize and is easy to ticket for.

Los Angeles
If you are in LA, it might be even harder to find a spot since the majority of the city’s population owns a car. Downtown LA also has on-demand pricing and you can see how much you can expect to pay on the LA Express Park website. If you can’t find a spot and are in a time crunch, there are plenty of lots and valet options throughout the metropolitan area, although it could cost you close to $40 for the day. Luckily, most business will validate parking bringing the costs down significantly. And if you do find a spot on the street, make sure you know what the color of the curb means to avoid getting a ticket!

Portland
If you do find on-street parking in Portland keep in mind there are two types of parking meters – the SmartMeter pay station and the coin-operated meter – so don’t get rid of that quarter stash just yet. The city also owns six downtown SmartPark garages which are the most affordable parking lot options. Pro tip: some businesses will even validate two hours of free SmartPark parking with qualifying purchases. If you aren’t near a SmartPark garage, private lots could cost you around $22 for the day.

Seattle
You’re in luck: Seattle is probably the easiest of these cities to find parking in. There is a fair amount of on-street parking, and both coins and credit cards are accepted at all meters. You can even pay by phone to eliminate the need to attach a receipt to your car.

There are also plenty of new innovations popping up to help alleviate city parking, such as Zirx and Luxe which provide on-demand valet service. Of course, you could always take Uber or public transportation and forget about parking entirely. And don’t forget to download the Metromile driving app to use our car locator if you forget where you parked!

Shift Gears on Bike to Work Day

If you’ve toyed with the idea of biking to work, now is the time to take off those (hypothetical) training wheels. Today, cities across the US are celebrating Bike to Work Day, an occasion that illuminates the benefits of biking to work. Even one day per week of biking to work can have a significant impact in reducing your carbon footprint. Did you know a 4-mile bike commute keeps 15lbs of pollution out of the air?

Here at Metromile, we joined in the fun by sprinkling bike seat covers across San Francisco and hosting a refreshment station outside of our office to refuel and reward bikers joining the cause. Per usual, our swag wheel was a hit!

Bike to Work

Although the name might suggest the contrary, Bike to Work Day isn’t just about biking on one single day. The ultimate purpose of the event is to show the community just how easy and sustainable it is to bike to work. Many of the cities participating in Bike to Work Day already have dedicated bike lanes, and chances are your office has some sort of bike parking available. If you are a Metromile per-mile insurance customer, biking to work can also save you money because the less you drive, the more you save. And if you aren’t a customer, now is the time to make the switch!

Go on a Low Carbon Diet by Driving Less

 

California governor Jerry Brown recently ordered the most aggressive carbon emission cut goal in the US. He is aiming to cut carbon emissions by 40% below 1990 levels by 2030, matching a target set by the EU. This should have a significant impact on the US’s overarching goal, which is to reduce emissions by 26-28% below 2005 levels by 2025. Some higher level initiatives include deriving electricity from renewable sources and reducing petroleum usage in cars and trucks, but there is plenty you can personally do to make a difference, California resident or not. So what does a “low carbon diet” entail?

Reduce Carbon Emissions

More biking and public transit: Warmer weather is here, so ride your bike or walk in order to avoid carbon emissions completely. Carpooling and public transportation also drastically reduces your carbon footprint by spreading fuel usage across multiple riders. If you are a pay-per-mile insurance customer with Metromile, this will also save you tons of money!

Smarter driving: There are times when biking won’t cut it, like when you go on a weekend road trip or a big grocery run. Luckily there are a few hacks that will reduce your carbon footprint when you do have to drive. Keep a light foot on the gas pedal. Speeding wastes gas and money, and also increases your carbon footprint. In fact, take your foot off the pedal completely. Cruise control also helps reduce CO2 emissions while driving and makes the trip a little more enjoyable.

Less baggage: The heavier your car, the more fuel you burn and CO2 you emit. This is why we like to follow the “less is more” rule of thumb when packing. If you do need to carry bikes or snow gear, get a hitch mounted rack. Car top carriers not only cost more, but also increase aerodynamic drag and decrease fuel economy.

Optimized routes: Being stuck in traffic wastes gas and creates unnecessary CO2. It also likely doesn’t fit into your busy schedule. Check out our recent blog post about how to beat traffic. And when you are out and about, combine errands to reduce the number of trips you make.

A great side effect of the low carbon diet is saving money. With Metromile’s affordable car insurance, you only get charged for the miles you drive. The bottom line? Drive less and you can save money (and the environment). If you aren’t already a customer learn how much you could save!

Beat the Traffic: How Does Your City Rank?

 

Metromile app users in Los Angeles spend an average of six hours per week in their cars. And a new study from TomTom finds that coincidentally (or not coincidentally) LA is the most congested city in the US and the 10th most congested city in the world. So what does that mean for your commute? And more importantly, what can we do to reduce all of this congestion?

LA has a 40% increase in overall travel time compared to what TomTom classifies as “free flow”, which means driving without any congestion. Other major west coast cities are up there too: SF at 34%, Seattle at 31% and Portland at 26%. All of these cities have more traffic on local roads versus highways. Interestingly, all of these cities also have about a 15-25% increase from morning peak hours to night peak hours. Portland has a 35% increase in travel time in the morning but jumps up to a 61% increase in the evening. Meaning, your morning commute might not be that bad, but be prepared for some evening gridlock.

Beat Traffic

So what is the takeaway from all of this data? Do whatever you can to drive less. Nearly all of these cities have great public transit systems, and many are focusing on making their roads more bike friendly. A national Bike to Work Week (which happens to be next week!) is also helping to raise awareness. And if you do need a car to get to work, try to avoid commuting during peak evening hours.

Here at Metromile, we believe that pay-per-mile insurance incentivizes people to drive less, therefore removing cars from the road. While we are currently seeing that our LA app users spend six hours per week in their cars, our per-mile insurance customers are averaging four and a half hours. If you only get charged for the miles you drive, there’s more reason to find alternative transportation methods, like biking or taking the train. Fewer cars on the road results in less traffic, which means less commuting time for people that do have to drive!

Want to see how much you could save with per-mile insurance? Learn more here!

Maintenance Monday: 5 Spring Cleaning Tips for a Healthy Car

 

Hello, Metromile community, Mechanic Matt here! Even if you aren’t driving a ton it’s still important to keep your vehicle in tip-top shape. Just in time for spring cleaning, follow these simple steps to ensure your car stays healthy and reliable.

Healthy Car

1. Have your oil changed regularly. This isn’t a ploy for repair shops to make more money. It is important to change oil either at the recommended service interval or every 6 months, whichever is sooner. Engine oil can degrade and collect moisture if the car sits for too long, and moisture inside of an engine can be detrimental.

2. Check your (spare) tire pressure. Most tires will hold air indefinitely, however, some leak very slowly thus creating problems when you embark on a road trip. My advice? Check the spare also. The spare gets overlooked at most garages and is useless if it’s flat when you need it the most. The spare tires are usually in the trunk beneath the carpet.

3. Protect your vehicle from the elements. Spring brings sunshine and birds chirping, but that also means potential damage for your car. Wash it regularly to remove any contaminants that may be harming the paint (such as bird poop) and get it waxed at least once a year for protection. Ultraviolet rays can also degrade both the exterior and the interior. Keep the interior nice and pretty by installing a sunshade to keep direct sun off of the dashboard and lower the interior temperature of the vehicle tremendously.

4. Keep your battery charged. Even while your car is turned off, all vehicles have very small battery drains for the clock, radio presets, and computer memory. If your vehicle sits for long periods of time make sure to unplug cell phone chargers, GPS devices or anything else that uses a power port. If you are planning on storing your vehicle you should look into a battery tender, a small charger that keeps your battery topped off every day. It uses 110 A/C power so keep it close to an outlet.

5. Pay attention. Nobody knows your car quite like you do. You know how it sounds, feels, drives, and smells. When your car sounds, feels, drives or smells different, it is trying to tell you something. If you aren’t sure what an indicator on the dashboard is trying to tell you, check your owners manual. And if you are using the Metromile app it can also give you a diagnosis of your car’s running condition.

These are just a few simple things you can do to keep your vehicle alive and well.

-Mechanic Matt