These Terms of Electronic Delivery address the circumstances under which you agree to receive in electronic form any information that Metromile Insurance Services LLC (“Metromile”) chooses to make available to you in electronic format, to the extent allowed by law, including information that is required by law to be provided to you writing.
DEFINITIONS
These are definitions for commonly used words in this Terms document.
“Delivery Preferences”
means Your selection of
the categories and types
of Documents on Our Site that you
agree to receive by electronic means.
“Documents”
means any information that We
choose to make available
in electronic format, to the extent
allowed by law, including information
We are required by law to
provide to You in writing.
This includes transaction documents,
bills, account statements,
agreements, forms, correspondence,
notices (including notices of cancellation and nonrenewal), disclosures and any other communications
sent to You by or
on behalf of Us.
“Electronically” or “by electronic means”
means relating to technology having electrical,
digital,
magnetic, wireless, optical, electromagnetic, or similar
capabilities
(such as the Internet, mobile and cellular
technologies, and electronic
mail).
“Site”
means Metromile’s website or any other
website owned or operated by “Us”.
“Us,”“We” or
“Our”
refers to Metromile Insurance Services
LLC (“Metromile”).
“You” or“Your”
means the
Named Insured and user of this Site, including the
user’s
authorized representative.
ELECTRONIC DELIVERY OF DOCUMENTS
You are showing us that You have the ability to receive documents
electronically.
We describe the hardware and software You will
need in order to
receive documents electronically.
You
agree to receive through electronic delivery current and future
Documents.
Systems requirements:
To access, view and
retain electronic Documents
You need a computer or mobile
device with access to the Internet, a current
version of an
Internet browser, an active email account, the ability to
download
or print Documents, and a current version of a Portable Document
Format
(“PDF”) reader.
If You chose to save the Documents sent to you
electronically You
will need sufficient electronic storage
capacity.
Your ability to receive electronic Documents:
By providing Your consent You are demonstrating that You
have the
ability to view and save Documents through electronic
means, including
the ability to access the email account You
provided to Us.
You represent that You have the equipment
necessary to receive
Documents electronically.
Documents you agree to receive electronically:
By providing Your consent You agree to receive electronic
delivery of current and future Documents.
Your responsibilities:
If You choose to
receive Documents electronically, it is Your responsibility to log
on to Our Site and check the delivery of new Documents, open and
read your Documents and promptly notify Us if any Documents are not
accessible or are incomplete or unreadable. It is Your
responsibility to update your contact information for electronic
delivery of Documents by accessing and updating Your profile.
Joint accounts:
Your preferences will control
the delivery of Documents to Your joint accountholders, unless they
instruct us otherwise.
ELECTRONIC DELIVERY PROCEDURES
This describes Our procedures for electronic delivery of Documents to You, and how You can withdraw Your consent to receive Documents electronically.
Delivery Process:
We will deliver electronic
Documents by posting them on Our Site and by sending a notice to You
by electronic mail when an electronic Document is posted. Documents
will be considered delivered effective upon on Us sending You a
notice by electronic mail that a Document is available on Our Site.
If applicable law or systems limitations prevent Us from delivering
certain Documents electronically, We will deliver them as allowed by
law.
Withdrawing consent:
To withdraw your consent,
you can email us any time at
[email protected] with
the following subject line “WITHDRAW ELECTRONIC CONSENT.” The body
of the email must include your name, policy number or state ‘new
business’, the start date of the policy, named insured’s date of
birth, the effective date of your withdrawal and whether you want
(a) all communications to be in paper form or (b) your insurance
policy to be sent to you in paper form.
Disclaimer of warranties and limitations of liability:
We are not liable for any loss or damage arising from (1)
Your failure to access,
download, save or print Documents; (2)
problems or technical failures with
Your equipment, and (3) any
errors or delays in electronic communication
or transmission
lines that are beyond Our reasonable control.